PRIVACY POLICY

1. INTRODUCTION

Eeta Noire ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website eetanoire.com and use our services.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. INFORMATION WE COLLECT

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us via email
• Sign up for mentoring services
• Subscribe to our newsletter or mailing list
• Purchase products or services from our shop
• Submit forms on our website

This information may include:

• Name and email address
• Payment information (processed securely through third-party payment processors)
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages you visit and time spent on pages
• Referring website addresses
• Operating system

We collect this information through cookies and similar tracking technologies.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Provide, operate, and maintain our website and services
• Process mentoring session bookings and communications
• Send you information about our services, events, or content
• Respond to your inquiries and provide customer support
• Process transactions and send related information
• Improve our website and user experience
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues or fraudulent activity

4. COOKIES

We use essential cookies that are necessary for the website to function properly. These cookies do not collect personal information and cannot be disabled without impairing the website's functionality.

Essential Cookies: Session management, security features, and basic site functionality.

We do not use advertising cookies or third-party tracking cookies. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

5. SHARING YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our website (e.g., hosting providers, payment processors like Stripe or PayPal)
• Legal Requirements: When required by law or to protect our rights, safety, or property
• Business Transfers: In connection with any merger, sale, or acquisition of all or part of our business

Any third-party service providers we use are required to protect your information and use it only for the purposes we specify.

6. ZOOM SESSIONS & RECORDINGS

For mentoring clients: Sessions are conducted via Zoom. Zoom recordings are made for your personal use and stored securely. These recordings are:

• Never shared with third parties
• Stored on secure, password-protected cloud storage
• Accessible only to you and Eeta Noire
• Retained for the duration of our working relationship plus 6 months, unless you request deletion

By participating in recorded Zoom sessions, you consent to the recording and storage of these sessions as described above.

7. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

8. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. YOUR RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Portability: Request transfer of your information to another service
• Withdraw Consent: Withdraw consent for processing where consent was given

To exercise any of these rights, please contact us at eeta@eetanoire.com.

10. CHILDREN'S PRIVACY

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites (e.g., social media platforms, Bandcamp, Spotify). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.